ATM management services offer a complete and comprehensive solution to ATM issues, including Cash replenishment, Cash Storage, Counting, Reconciliations, Maintenance and Cleaning, AMAN covers it all, it has all the needed equipment and expertise to manage and maintain ATM devices. The service aims towards customer satisfaction by ensuring the best response time and accordingly the best uptime for customers ATM network.
Staff and Resources
AMAN has highly invested in both equipment and human resources, where new staff with strong financial and banking background was hired, trained and equipped. This newly hired expertise joined the existing CIT team to create a strong team that can take care of all technical aspects of the ATM without compromising any of the security elements during the process.
ATM Services offers the Cash Storage option, this allows AMAN team to dispatch directly from the company premises without having to head first to the customer branch to pick up cash for replenishment, this option significantly increases response time, and serves a big added value to the customer especially on weekends, holidays and after work hours.
Service Available Around the Clock
ATM Service is available around the clock including holidays, weekends, and peak hours. AMAN teams are always on standby and ready to receive any order. The 24/7 availability is crucial for ATM uptime, it ensures ATM users are served at all times and accordingly increases the Bank’s customer satisfaction.
AMAN ATM Services were designed to cover all areas of the West Bank areas and Gaza strip, this full geographical coverage aims to support the customer’s ATM network expansion plans, without the need for the customer to open new branches and offices nearby, with AMAN ATM services deploying new ATMs has become easy and flexible and cost effective.